Shopping Policies

We send order confirmation by email, after departure of ordered goods, along with tracking number of your parcel. This should take about 1-2 working days after payment.

We send goods ASAP, but because of local postoffice operating timelines, delivery time may varry from 5 up to 14 days. Please track your parcel for more information (for example here: )


Privacy Policy collects certain anonymous data regarding the usage of the website. This information does not personally identify users, by itself or in combination with other information, and is gathered to improve the performance of the website. The anonymous data collected by the website can include information such as the type of browser you are using, browsing patterns, originating web pages, number of visits to, pages viewed, and the length of the visit to the website.

If a purchase is made we will collect: name, address, e-mail address, billing and shipping address. If you do provide us with your personally identifiable information, you agree that we may contact you to provide you with information we believe may be of interest to you.

We do not disclose personally identifiable information (names, postal addresses, and non-sensitive transactional information such as your purchase history, amounts paid and products ordered) to direct marketing companies for trade or rental purposes or any other co-branded sites.


We use cookies to track certain browsing patterns on the website. Cookies are small bits of data cached in a user's browser. utilizes cookies to personalize your experience on, assist you in using, and allow us to compile site usage statistics to better improve our goods, services and products.
We do not sell, trade or rent your personally identifiable information collected on the site to others. The information collected by our site is used to confirm and process orders, to keep you informed about your order status, to notify you of products or special offers that may be of interest to you, to obtain reviews, ratings or testimonials relating to your experience with Ceramizer products purchased, and for statistical purposes for improving our site.

Security takes appropriate steps to ensure data privacy and security. Your transaction is secure, what is provided by PayPal and MoneyBookers.
PayPal and MoneyBookers are the safest and the easiest way to make an online payment.

Worldwide Shipping / Delivery Time

Worldwide delivery is free (available for a limited time only).
Usually ships in 1-2 business days. Once the item ships, please allow an additional 5-14 business days for Worldwide delivery to your door. The time and day that you place your order may affect when your order is ready to ship. For example, an order placed Saturday afternoon may not ship until Monday morning. Business days are Monday through Friday, excluding holidays.

There are 2 ways to place a Worldwide order with Ceramizer®:

  1. Our PayPal online shopping cart (internet payments, credit cards).
    Add the item(s) you wish to order to the Online Shopping Cart. At checkout, enter your information and be sure to specify that you would like your item(s) to ship Worldwide. We’ll confirm your order.
  2. Email us your order
    Email us at with the item(s) you wish to order and the complete shipping address. We'll contact you within 1-2 business days with a total for your order.


Our products are returnable. To initiate a return you must send back to us the products, within 30 days of their receipted. We suggest email us at before this operation. All items must be received in a new, unused and ready-to-sell conditions (including all original packaging, parts, and paperwork) to receive a refund, excluding any shipping costs. Please allow 2-5 business days to process your return once it has been received (we'll email you) .
Please note: Shipping charges are non-refundable.
Products can be send back with the original packing to:
Bartycka 116
00-716 Warsaw, Poland


We're always here to help!
Whether you contact us by phone or email, we'll give a prompt reply to your questions, comments or concerns.
Mailing address/company offices:
00-716 Warsaw
Bartycka 116
Telephone: 48 (22) 498 09 08
Skype: ceramizer

Modifications of the Privacy Policy reserves the rights to modify its privacy policy at any time and will notify you by posting an amendment to the privacy policy on the website. Such modifications will become effective on the day they are posted. encourages you to frequently review the privacy policy for any modifications.